FAQs

› Q: What is the relationship between People 1st online and learndirect? › Q: If I am not satisfied, can I claim a refund? › Q: Do these courses get me a qualification? › Q: I want to buy a course that is not on the course list. What do I do? › Q: What happens if I cannot finish my course on time? › Q: Are the courses available on line 24/7? › Q: Will my enrolment information be secure and private? › Q: What happens if I buy a course and find it is not the right course for me? › Q: Can I visit a local learndirect centre if I get stuck? › Q: People1st online provides supported learning. What does this mean? › Q: I cannot access the course. Where can I get help? › Q: I have tried to download the player for my course, but have failed to do so. Where can I get help? › Q: What is Technical Support?

Tel: 02840 669855 Email: people@people-1st.co.uk